Ivorydealerhouse

Privacy Policy

This Privacy Policy explains how Ivorydealerhouse Restaurant & Poker Salon handles personal information collected through ivorydealerhouse.com and through direct contact with our Melbourne venue. It applies to website enquiries, table-booking requests, venue correspondence, and other communications you choose to share with Ivorydealerhouse, a physical restaurant and offline poker salon in Melbourne, Australia.

Effective date: 7 September 2026

01 — information

Information covered by this policy

Information you provide directly

When you contact Ivorydealerhouse, ask about a table booking, request venue information, or otherwise correspond with us, you may choose to provide personal information. This can include your name, email address, phone number, and the contents of your enquiry. The information we receive depends on what you decide to share and the nature of your request. We ask only for details that are relevant to understanding or responding to your communication, and you may choose not to provide information that is not needed for that purpose.

Booking and visit-related information

Booking-related communications may include visit details needed to respond to an enquiry or help organise a table request. Depending on the information you provide, this may include a preferred date or time, party size, dining preferences you communicate, and relevant notes included with the request. We use this information in the context of arranging a visit to the physical restaurant and offline poker salon. We do not require details beyond what is reasonably relevant to the enquiry or venue arrangement you have asked us to consider.

Website and device information

Visits to ivorydealerhouse.com may generate technical and usage information that website systems process to operate, protect, and understand the site. This may include browser type, device information, pages viewed, approximate interaction information, and IP-derived technical data where processed by those systems. We use this kind of information cautiously in support of a reliable informational website. For further detail about cookies and similar technologies, please read our Cookie Policy.

02 — purpose

How information may be used

Ivorydealerhouse may use information received from visitors for practical venue, communication, and website purposes connected with the request or interaction involved.

Purpose 01

Respond to requests

We may use your information to answer website enquiries, provide requested venue details, and communicate about the question you have raised. A response may be sent using the email address, phone number, or other contact method you provided, where that is appropriate to your request. Our aim is to keep the exchange connected to the information or assistance you asked for.

Purpose 02

Manage table-booking enquiries

We may use relevant details to consider, respond to, and coordinate table-booking enquiries or related venue arrangements. This can include communicating about a requested dining visit or a request connected with the physical venue. Providing information does not guarantee that a request can be confirmed; it helps us understand the arrangement you would like us to consider.

Purpose 03

Operate and improve the website

Technical and usage information may be used to maintain the functionality of ivorydealerhouse.com, protect the service, diagnose issues, and understand how visitors use the informational website. This supports the quality, availability, and security of the site. We describe this use in general terms because the information involved will vary with the way a visitor accesses and interacts with the website.

Purpose 04

Meet legal and safety responsibilities

We may use information where reasonably necessary to comply with applicable obligations, protect the venue, visitors, and website, or respond to lawful requests. This may also include steps taken to protect rights, safety, property, and the orderly operation of Ivorydealerhouse. Any such use is approached proportionately and only where required or permitted by applicable law.

03 — disclosure & care

Service providers and operational support

Information may be made available to service providers that help operate the website, communications, or booking-related administration, but only where reasonably necessary for the services they perform. We expect providers supporting these functions to handle information appropriately in connection with that work. We do not list individual providers here because operational arrangements can change, and this policy is intended to explain the limited purpose of any support rather than identify particular suppliers.

Legal, safety, and business circumstances

Information may be disclosed where required or permitted by applicable law, to respond to lawful requests, or where reasonably necessary to protect rights, safety, property, or the operation of the venue and website. These circumstances are considered carefully and are not described as routine disclosure. Where information is handled for these reasons, Ivorydealerhouse seeks to keep the handling relevant to the particular legal, safety, or operational circumstance involved.

Reasonable safeguards

Ivorydealerhouse takes reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our approach is practical and proportionate to the information and the purpose for which it is handled. No method of internet transmission or storage is completely secure, so absolute security cannot be guaranteed. If you have a concern about the privacy of information connected with the venue or website, please contact us at [email protected].

04 — website context

Cookies and external links

Links to other websites

This website may contain links to other websites or services from time to time. If you follow one of those links, the privacy practices of the other website or service are governed by its own policies and arrangements. We encourage you to review the privacy information made available by a linked site before supplying personal information there. This policy explains Ivorydealerhouse’s handling of information in connection with our own website and physical Melbourne venue.

05 — your options

Your choices and requests

We welcome reasonable privacy questions and requests from visitors who have communicated with Ivorydealerhouse or used our website.

Access and correction

You may contact Ivorydealerhouse to request access to, or correction of, personal information held about you, subject to applicable requirements. Please provide enough detail for us to understand the information or matter you are referring to and to respond appropriately. The primary way to make this request is by email at [email protected]. We may need to ask for clarification where the scope of a request is unclear.

Communication preferences

You may ask us to update contact details or stop non-essential direct communications where applicable. Some communications may still be needed to address an active enquiry, table request, or other matter you have asked us to handle. To explain your preference, contact [email protected] and include the relevant contact details so that we can identify the communication concerned.

Privacy concerns

If you have a question, concern, or complaint about how personal information has been handled, please contact the Melbourne venue. We will consider the matter and respond as appropriate to the circumstances. You can write to [email protected] or send privacy correspondence to Ivorydealerhouse, 18 Flinders Lane, Melbourne VIC 3000, Australia. Including a clear description of the concern will help us understand the matter.

Postal address: 18 Flinders Lane, Melbourne VIC 3000, Australia

How to make a request

When contacting us, identify the privacy matter and include contact details so Ivorydealerhouse can respond or seek clarification where necessary. Where appropriate, we may need to verify relevant details before acting on a request. Please share only the information needed to help us understand the matter.

06 — closing note

Changes and privacy contact

Changes to this Privacy Policy

Ivorydealerhouse may update this Privacy Policy from time to time as the website, venue communications, or privacy practices develop. The current version will show its effective date at the top of this page so visitors can identify the policy that applies when they read it. The effective date displayed for this version is 7 September 2026. We encourage visitors to review the policy periodically when returning to the website.